How much does shipping cost?
Shipping costs are based on the total of your order. Each order has a minimum shipping charge as specified.
All orders are shipped via UPS unless:
- They are shipping to a PO Box
- They shipping outside the 48 contiguous states
- The order weighs less than 1 pound
How long does shipping take?
- UPS ground please allow 7-10 business days
- USPS please allow 7-10 business days
- UPS 2-Day Air please allow up to 2-4 business days
- USPS Airmail please allow 7-14 business days
Orders are usually shipped from our warehouse within 2 business days. The above times are estimates from the day you place your order.
Are shipments insured?
Yes, insurance is included in the cost of our shipping rates
Do you ship internationally?
No, we only ship within the United States, including Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands and Military APO/FPO addresses
How do I get a tracking number for my order?
Your tracking number will be automatically emailed to you once your order has shipped.
Return Policy for broken or defective items
If an item reaches you in less than satisfactory condition, please contact us immediately and we will determine whether a credit or replacement is in order. We will provide you instructions on returning and / or receiving a replacement item. You must contact us within 30 days of receipt of merchandise. You may report a lost, broken or missing item by clicking on the "Contact" link
Return Policy for non-defective, non-broken items
Returns for non-defective, non-broken items must be made within 30 days. There will be a 20% re-stocking fee on all non-defective/non-broken items. Shipping will not be refunded on non-defective/non-broken returns.
Returns cannot be accepted after 30 days.
Merchandise must be returned in its original inner packing and must be in resalable condition. Merchandise, merchandise packaging, and inner packing must bear no markings or be otherwise defaced or damaged. No credit will be given for items that do not meet these requirements. Please contact Customer Service for return authorization before returning merchandise.
Is there a Product Guarantee?
Yes. We guarantee that all of our products will be free from defect and will be as pictured
What is your Privacy Policy?
We do not share, give, rent or sell your personal information to any third parties for purposes of commercial solicitation? . The only time we share your information with other companies is for the purpose of filling your orders, processing payments, etc. For example, we share your shipping address with UPS so that your order can be shipped to you.
